{description=In this conversation, Chris Carolan and Lucy Abal discuss the importance of understanding the data model and structure of HubSpot CRM for super admins. They emphasize the need to know the objects, properties, and relationships within the CRM to effectively build workflows and lists. They also highlight the challenges of duplicated information and the importance of keeping the CRM organized. Lucy shares her experience of reporting a problem with a custom object and emphasizes the need for super admins to challenge assumptions and provide feedback to improve the CRM. They also discuss the role of language in the CRM and the need for a common language and terminology across teams. They stress the importance of documenting processes and mapping data structure to ensure clarity and avoid miscommunication. Finally, they touch on the significance of association labels and the need for admins to help their teams use the CRM effectively., id=14689138717}

: Lucila Abal

In this conversation, Chris Carolan and Lucy Abal discuss the importance of understanding the data model and structure of HubSpot CRM for super admins. They emphasize the need to know the objects, properties, and relationships within the CRM to effectively build workflows and lists. They also highlight the challenges of duplicated information and the importance of keeping the CRM organized. Lucy shares her experience of reporting a problem with a custom object and emphasizes the need for super admins to challenge assumptions and provide feedback to improve the CRM. They also discuss the role of language in the CRM and the need for a common language and terminology across teams. They stress the importance of documenting processes and mapping data structure to ensure clarity and avoid miscommunication. Finally, they touch on the significance of association labels and the need for admins to help their teams use the CRM effectively.