{description=The conversation revolves around the importance of onboarding and user training, particularly in the context of HubSpot. The hosts emphasize that onboarding is not just about checking off a list, but about creating a process that supports users and helps them thrive. They discuss the challenges of user onboarding, such as turnover in personnel and the need for ongoing training. They also highlight the importance of providing resources and documentation that are easily accessible and relevant to the user's context. The conversation concludes with the idea that onboarding should be a continuous process that supports users and helps them succeed., id=14819923271}

:

The conversation revolves around the importance of onboarding and user training, particularly in the context of HubSpot. The hosts emphasize that onboarding is not just about checking off a list, but about creating a process that supports users and helps them thrive. They discuss the challenges of user onboarding, such as turnover in personnel and the need for ongoing training. They also highlight the importance of providing resources and documentation that are easily accessible and relevant to the user's context. The conversation concludes with the idea that onboarding should be a continuous process that supports users and helps them succeed.