Avoiding The Managed Services Trap with Erin Wiggers
A Value-First Podcast
In this episode of "A Value-First Podcast," I dive into the complexities of managed services with Erin Wiggers, the HubSpot mad scientist. We explore the "Managed Services Trap," a cycle where companies inadvertently create dependencies on external vendors, leading to escalating costs and complexity. Erin and I discuss how this trap can stifle innovation and disempower teams, turning them into mere data entry clerks. We introduce the NEED framework, a diagnostic tool to identify whether your service model fosters collaboration or artificial control. Our conversation aims to empower listeners to recognize and break free from these dependencies, enhancing both individual and organizational capabilities. Join us as we uncover strategies to transform service delivery and reclaim control over your systems.
Loading