Wasted Time
Increased customer requests for order status keeps your team in busy work mode answering more calls and emails than ever.
Increased customer requests for order status keeps your team in busy work mode answering more calls and emails than ever.
The increased busy work feels like customer support but uses valuable resources that could be spent on proactive customer growth strategies.
Self-service website experiences are proven to save time and effort while increasing revenue with easy access to reordering, upsell, and cross-sell.
Grow your business by aligning with your modern buyer's expectations and providing self-service experiences that are easy to maintain.
Empower your teams by removing the busy work and allowing time to build more valuable relationships with a larger customer base.
Implement systems and processes that make it easy for customers to make repeat purchases, buy upgrades, and expand into other products.
HubSpot is a customer platform that connects everything scaling companies need to deliver a best-in-class customer experience in one place. This crafted, not cobbled solution helps teams grow with tools that are powerful alone, but better together.
With HubSpot, customers come first, customization is simple, and teams are connected through HubSpot's Smart CRM.
Per Installation**
Express Installation is intended for companies already utilizing HubSpot CRM and CMS to support day-to-day customer management and experience.
It will not be integrated with non-HubSpot systems.
Per Installation**
Standalone Installation is intended for companies that are not already using HubSpot and do not want to use it for any other purpose than the Delivered portal.
The Delivered portal will be installed alongside any CMS, CRM, ERP, Accounting, and/or other customer data systems already in place.
It will not be integrated with other systems.
Integrations can be added for additional cost.
New data management processes will be created to support efficient movement of data from other systems to empower a self-service experience for customers.
Customer-facing teams responsible for order status updates and/or simple reorder, upsell, and cross-sell will be trained to use the Delivered portal.
Standalone Installation package includes:
- CMS Hub custom setup
- Contact object custom setup
- Company object custom setup
- Customer Order custom object setup
- Deliverable customer object setup
- Custom workflow setup
- Up to 4 hours of consulting
- Up to 4 hours of training
HubSpot hubs required:
- CMS Hub Enterprise
*Implementation time approximately 4-6 weeks.
**HubSpot software subscription not included in the cost of this installation package.
Custom Installation
Premier Installation is intended for companies looking to provide a first-class, self-service customer experience on their website.
The HubSpot Customer Platform will be implemented for all customer-facing teams involved in delivering the customer experience.
New revenue operations processes will be created to support efficient movement of data from other systems to empower a self-service experience for customers.
Customer-facing teams will be trained and coached to use the HubSpot Customer Platform to support a Premier Delivered experience.
Premier Installation package includes:
- HubSpot Customer Platform (All Hubs) custom setup
- Customer Order custom object setup
- Deliverable customer object setup
- Custom workflow setup
- Minimum 20 hours of consulting
- Minimum 10 hours of training
HubSpot hubs required:
- CMS Hub Enterprise
- Operations Hub Pro
- Sales Hub Enterprise
- Marketing Hub Pro
- Service Hub Pro
*HubSpot software subscription not included in the cost of this installation
Do not hesitate to contact us at chris.carolan@conveyingyourmessage.com