Delivered

A Self-Service Portal Experience Designed For Your Customer

Reactive Order Management Stunts Growth

Wasted Time

Increased customer requests for order status keeps your team in busy work mode answering more calls and emails than ever.

Wasted Effort

The increased busy work feels like customer support but uses valuable resources that could be spent on proactive customer growth strategies.

Lost Opportunity

Self-service website experiences are proven to save time and effort while increasing revenue with easy access to reordering, upsell, and cross-sell.

Self-Service Customers Accelerate Growth

Sustainable

Grow your business by aligning with your modern buyer's expectations and providing self-service experiences that are easy to maintain.

Scalable

Empower your teams by removing the busy work and allowing time to build more valuable relationships with a larger customer base.

Revenue

Implement systems and processes that make it easy for customers to make repeat purchases, buy upgrades, and expand into other products.

Start Delivering For Your Customers

 

Easy Order Status Tracking

Give your customers peace of mind without having to call or email you. The deliverables tracker provides individual status updates for each line item in the customer's order by pulling information directly from HubSpot CRM records.

Portrait of a casual pretty woman meditating on the floor on gray background
 

Make Reordering Easy

Powered by HubSpot Commerce Hub, products and payment links allow you to create easy payment pages without the need for 3rd party e-commerce tools. Linked directly from the Delivered portal.

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Powered by the HubSpot Customer Platform

HubSpot is a customer platform that connects everything scaling companies need to deliver a best-in-class customer experience in one place. This crafted, not cobbled solution helps teams grow with tools that are powerful alone, but better together.

With HubSpot, customers come first, customization is simple, and teams are connected through HubSpot's Smart CRM.

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Pricing

Let's Grow! ...Now!!

Express

$9,995

Per Installation**

 

Express Installation is intended for companies already utilizing HubSpot CRM and CMS to support day-to-day customer management and experience.

It will not be integrated with non-HubSpot systems.

Integrations can be added for additional cost.

Express Installation package includes*:
- Content Hub theme setup
- Order object setup
- Deliverable custom object setup
- Custom workflow setup
- Up to 2 hours of consulting
- Up to 2 hours of training

HubSpot hubs required**:
- Content Hub Pro
- Operations Hub Pro
 
*Implementation time approximately 2-4 weeks.

**HubSpot software subscription not included in the cost of this installation package.

 

No Integration Required

Standalone

$14,995

Per Installation**

 

Standalone Installation is intended for companies that are not already using HubSpot and do not want to use it for any other purpose than the Delivered portal.

The Delivered portal will be installed alongside any CMS, CRM, ERP, Accounting, and/or other customer data systems already in place.

It will not be integrated with other systems.

Integrations can be added for additional cost.

New data management processes will be created to support efficient movement of data from other systems to empower a self-service experience for customers.

Customer-facing teams responsible for order status updates and/or simple reorder, upsell, and cross-sell will be trained to use the Delivered portal.

Standalone Installation package includes:
- Content Hub custom setup
- Contact object custom setup
- Company object custom setup
- Order object setup
- Deliverable custom object setup
- Custom workflow setup
- Up to 4 hours of consulting
- Up to 4 hours of training

HubSpot hubs required:
- Content Hub Pro
- Operations Pro

*Implementation time approximately 4-6 weeks.
**HubSpot software subscription not included in the cost of this installation package.

 

Best Results

Premier

Custom Quote

Custom Installation

 

Premier Installation is intended for companies looking to provide a first-class, self-service customer experience on their website.

The HubSpot Customer Platform will be implemented for all customer-facing teams involved in delivering the customer experience.

New revenue operations processes will be created to support efficient movement of data from other systems to empower a self-service experience for customers.

Customer-facing teams will be trained and coached to use the HubSpot Customer Platform to support a Premier Delivered experience.

Premier Installation package includes:
- HubSpot Customer Platform (All Hubs) custom setup
- Order object setup
- Deliverable custom object setup
- Custom workflow setup
- Minimum 20 hours of consulting
- Minimum 10 hours of training

HubSpot hubs required:
- Content Hub Pro
- Operations Hub Pro
- Sales Hub Pro
- Marketing Hub Pro
- Service Hub Pro

*HubSpot software subscription not included in the cost of this installation 

 

 

Questions?

Do not hesitate to contact us at chris.carolan@conveyingyourmessage.com