--- title: The Manufacturing Marketing Show | Customer Experience description: "Customer Experience | Tired of outdated marketing advice aimed at the Industrial & Manufacturing space? My name is Selim Maalouf, join me and my co-host Chris Carolan as we deliver candid insights from growth-minded leaders, helping you drive results and tackle modern challenges. Cut through the noise to get no nonsense expertise. New Episodes every other week" --- ![MM logos-03](https://conveyingyourmessage.com/hs-fs/hubfs/MM%20Show%20-%20Logo%20Assets/MM%20logos-03.png?width=2000&height=500&name=MM%20logos-03.png) Tired of marketing theories that don’t work in heavy industry?   Join hosts Chris and Selim as they go in-depth with industrial & manufacturing experts to uncover proven B2B tactics that drive real results. Subscribe ![MM logos-03](https://conveyingyourmessage.com/hs-fs/hubfs/MM%20Show%20-%20Logo%20Assets/MM%20logos-03.png?width=2000&height=500&name=MM%20logos-03.png) Tired of marketing theories that don’t work in heavy industry?   Join hosts Chris and Selim as they go in-depth with industrial & manufacturing experts to uncover proven B2B tactics that drive real results. Get Notified ### Customer Experience [![](https://conveyingyourmessage.com/hs-fs/hubfs/Media%20Files/MMS%20-%20Manufacturing%20Marketing%20Show/Thumbnails/11.png?width=1280&height=720&name=11.png) ](https://conveyingyourmessage.com/media/manufacturing-marketing-show/s1e11-tactics-to-trust-mastering-marketing-in-the-manufacturing-space-w-joe-sullivan) 1 min read #### [S1E11: From Tactics to Trust: Mastering Marketing in the Manufacturing Space w/ Joe Sullivan](https://conveyingyourmessage.com/media/manufacturing-marketing-show/s1e11-tactics-to-trust-mastering-marketing-in-the-manufacturing-space-w-joe-sullivan) ![Picture of Selim Maalouf](https://conveyingyourmessage.com/hs-fs/hubfs/Headshots/Selim%20-%20Maalouf%20Circle%20-%20400x400.png?width=30&name=Selim%20-%20Maalouf%20Circle%20-%20400x400.png) [Selim Maalouf](https://conveyingyourmessage.com/media/manufacturing-marketing-show/author/selim-maalouf): Jan 15, 2024 11:58:13 PM [Content Strategy](https://conveyingyourmessage.com/media/manufacturing-marketing-show/tag/content-strategy) [Customer Experience](https://conveyingyourmessage.com/media/manufacturing-marketing-show/tag/customer-experience) [Technical Content](https://conveyingyourmessage.com/media/manufacturing-marketing-show/tag/technical-content) [Content Marketing](https://conveyingyourmessage.com/media/manufacturing-marketing-show/tag/content-marketing) [Podcasting](https://conveyingyourmessage.com/media/manufacturing-marketing-show/tag/podcasting) [LinkedIn](https://conveyingyourmessage.com/media/manufacturing-marketing-show/tag/linkedin) [Sales](https://conveyingyourmessage.com/media/manufacturing-marketing-show/tag/sales) [Read More](https://conveyingyourmessage.com/media/manufacturing-marketing-show/s1e11-tactics-to-trust-mastering-marketing-in-the-manufacturing-space-w-joe-sullivan) [![](https://conveyingyourmessage.com/hs-fs/hubfs/Media%20Files/MMS%20-%20Manufacturing%20Marketing%20Show/Thumbnails/10.png?width=1280&height=720&name=10.png) ](https://conveyingyourmessage.com/media/manufacturing-marketing-show/s1e10-manufacturing-storytelling-the-storybrand-framework-dr-jj-peterson) 1 min read #### [S1E10: Manufacturing Storytelling: The StoryBrand Framework with Dr. J.J. Peterson](https://conveyingyourmessage.com/media/manufacturing-marketing-show/s1e10-manufacturing-storytelling-the-storybrand-framework-dr-jj-peterson) ![Picture of Selim Maalouf](https://conveyingyourmessage.com/hs-fs/hubfs/Headshots/Selim%20-%20Maalouf%20Circle%20-%20400x400.png?width=30&name=Selim%20-%20Maalouf%20Circle%20-%20400x400.png) [Selim Maalouf](https://conveyingyourmessage.com/media/manufacturing-marketing-show/author/selim-maalouf): Jan 15, 2024 11:48:37 PM [Content Strategy](https://conveyingyourmessage.com/media/manufacturing-marketing-show/tag/content-strategy) [Customer Experience](https://conveyingyourmessage.com/media/manufacturing-marketing-show/tag/customer-experience) [Content Marketing](https://conveyingyourmessage.com/media/manufacturing-marketing-show/tag/content-marketing) [StoryBrand](https://conveyingyourmessage.com/media/manufacturing-marketing-show/tag/storybrand) [Read More](https://conveyingyourmessage.com/media/manufacturing-marketing-show/s1e10-manufacturing-storytelling-the-storybrand-framework-dr-jj-peterson) [![](https://conveyingyourmessage.com/hs-fs/hubfs/Media%20Files/MMS%20-%20Manufacturing%20Marketing%20Show/Thumbnails/7.png?width=1280&height=720&name=7.png) ](https://conveyingyourmessage.com/media/manufacturing-marketing-show/s1e07-designing-success-the-art-of-form-and-function-christine-tierney) 1 min read #### [S1E07: Designing Success: The Art of Form and Function with Christine Tierney](https://conveyingyourmessage.com/media/manufacturing-marketing-show/s1e07-designing-success-the-art-of-form-and-function-christine-tierney) ![Picture of Selim Maalouf](https://conveyingyourmessage.com/hs-fs/hubfs/Headshots/Selim%20-%20Maalouf%20Circle%20-%20400x400.png?width=30&name=Selim%20-%20Maalouf%20Circle%20-%20400x400.png) [Selim Maalouf](https://conveyingyourmessage.com/media/manufacturing-marketing-show/author/selim-maalouf): Jan 15, 2024 11:05:51 PM [Content Strategy](https://conveyingyourmessage.com/media/manufacturing-marketing-show/tag/content-strategy) [Customer Experience](https://conveyingyourmessage.com/media/manufacturing-marketing-show/tag/customer-experience) [UX](https://conveyingyourmessage.com/media/manufacturing-marketing-show/tag/ux) [Design](https://conveyingyourmessage.com/media/manufacturing-marketing-show/tag/design) [StoryBrand](https://conveyingyourmessage.com/media/manufacturing-marketing-show/tag/storybrand) [Read More](https://conveyingyourmessage.com/media/manufacturing-marketing-show/s1e07-designing-success-the-art-of-form-and-function-christine-tierney) [![](https://conveyingyourmessage.com/hs-fs/hubfs/Media%20Files/MMS%20-%20Manufacturing%20Marketing%20Show/Thumbnails/6.png?width=1280&height=720&name=6.png) ](https://conveyingyourmessage.com/media/manufacturing-marketing-show/s1e06-bridging-sales-service-bryan-deverse-unique-approach-to-customer-engagement) 1 min read #### [S1E06: Bridging Sales and Service: Bryan DeVerse's Unique Approach to Customer Engagement](https://conveyingyourmessage.com/media/manufacturing-marketing-show/s1e06-bridging-sales-service-bryan-deverse-unique-approach-to-customer-engagement) ![Picture of Selim Maalouf](https://conveyingyourmessage.com/hs-fs/hubfs/Headshots/Selim%20-%20Maalouf%20Circle%20-%20400x400.png?width=30&name=Selim%20-%20Maalouf%20Circle%20-%20400x400.png) [Selim Maalouf](https://conveyingyourmessage.com/media/manufacturing-marketing-show/author/selim-maalouf): Jan 15, 2024 10:51:17 PM [Customer Experience](https://conveyingyourmessage.com/media/manufacturing-marketing-show/tag/customer-experience) [Sales](https://conveyingyourmessage.com/media/manufacturing-marketing-show/tag/sales) [Service](https://conveyingyourmessage.com/media/manufacturing-marketing-show/tag/service) [Read More](https://conveyingyourmessage.com/media/manufacturing-marketing-show/s1e06-bridging-sales-service-bryan-deverse-unique-approach-to-customer-engagement) [![](https://conveyingyourmessage.com/hs-fs/hubfs/3.png?width=1280&height=720&name=3.png) ](https://conveyingyourmessage.com/media/manufacturing-marketing-show/listing/s1e03-unpacking-voc-in-manufacturing-customer-outsights-dave-loomis) 1 min read #### [S1E03: Unpacking VOC in Manufacturing: Customer Outsights w/ Dave Loomis](https://conveyingyourmessage.com/media/manufacturing-marketing-show/listing/s1e03-unpacking-voc-in-manufacturing-customer-outsights-dave-loomis) ![Picture of Selim Maalouf](https://conveyingyourmessage.com/hs-fs/hubfs/Headshots/Selim%20-%20Maalouf%20Circle%20-%20400x400.png?width=30&name=Selim%20-%20Maalouf%20Circle%20-%20400x400.png) [Selim Maalouf](https://conveyingyourmessage.com/media/manufacturing-marketing-show/author/selim-maalouf): Jan 15, 2024 8:14:43 PM [Customer Feedback](https://conveyingyourmessage.com/media/manufacturing-marketing-show/tag/customer-feedback) [VOC](https://conveyingyourmessage.com/media/manufacturing-marketing-show/tag/voc) [Customer Experience](https://conveyingyourmessage.com/media/manufacturing-marketing-show/tag/customer-experience) [Read More](https://conveyingyourmessage.com/media/manufacturing-marketing-show/listing/s1e03-unpacking-voc-in-manufacturing-customer-outsights-dave-loomis)